Charge 5 - Breathing rate

[Autumn76]

All of a sudden my breathing rate isn't being recorded. It has been fine since I got it a month ago. Any ideas on how to fix this problem? 

Moderator Edit: Clarified subject.

[alexthecat]

@Autumn76 have you tried restarting your Fitbit?   (Instructions here) That is usually the first thing I try when I encounter unexpected behavior from my Fitbit.

[RiekoC]

Hello @Autumn76 

According to this help page on breathing rate (<-- click link), your Charge 5 uses the heart rate sensor (green light) to measure breathing rate.

Are you having any issues with your heart rate tracking? Do you see the green light on the back of your Charge 5?

If you don't see the green light, the first place to check is the Settings tile on your Charge 5 and confirm that Heart rate is turned on:

• Swipe down from the clock face until you see Settings (last tile) and tap on it
• Swipe up until you see Heart rate and confirm that it's turned on. If not, tap on it to enable

[Autumn76]

Heart rate and green light are working fine. 

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Yes I restarted it and cleared the cache. 

[RiekoC]

Hello @Autumn76 

It sounds like you've already done the recommended troubleshooting without success. The next step would be to contact Support (<-- click link). Complete the prompts until you get the option to chat or call.

If I understand your first post correctly, you've had your Charge 5 for about a month. If your device is determined to be defective, Support should let you know what are your options under warranty.