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Broken charge 5 clasp

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‎03-02-2023 13:59

‎03-02-2023 13:59

Hi - the clasp on the upper part of my charge 5 (the clasp that clips the strap in place) has broken off. Does anyone know if it’s possible to buy a replacement?.

 

Thanks very much in advance

 

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‎03-02-2023 15:09

‎03-02-2023 15:09

Hi @adamclifford7 since you can't get the band to stay on due to the little plastic tabs, go to Amazon and purchased a "protective band cover for Charge 5" for under $20. It encompasses the pebble portion and lets you continue to use the Fitbit. Many have posted on the forums that is what they did when their tab broke. There are no replacement parts available with Fitbit.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎03-03-2023 15:04

In response to Odyssey13

‎03-03-2023 15:04

Thanks very much @Odyssey13 !!! I’ve ordered one of these

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