Calories not tracking in exercise

[Emaciona]

Really miffed with these constant issues. 

So while tracking my workout, it no longer shows calories burned on a particular exercise but DOES shoe in calories burned through exercise on the week view.

I force stopped the app, logged out and deleted, switched phone off and on TWICE, downloaded the app, logged in and synced and now all my past exercises show the same. No calories burned in the workout but shows in the weekly view. 

[RiekoC]

Hello @Emaciona 

There is currently a bug that is affecting calorie tracking. The issue has been escalated and the team is working on a fix. Hopefully, it won't be too long before the fix is rolled out.

[Emaciona]

That particular bug is fixed, now entire days of exercises are missing from
my calander

[RiekoC]

Hello @Emaciona 

Thank you for letting us know that your issue with calorie tracking is fixed.

Regarding your exercise data, I looked at the Fitbit Status Dashboard website and saw that there was an issue with the Web API starting around the beginning of September. This impacts data syncing and is apparently the reason why we're having problems with seeing our exercise data in the Fitbit app. The current status is still showing the Web API issue as of today, 06 Sep 2024. So, they must still be working on fixing the problem.

Please be patient. I'll keep checking the status daily. Hopefully, it won't be too much longer before it's fixed and we see all our exercise data again.