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Can I lock Charge 5 screen while working out?

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‎11-07-2021 18:11 - last edited on ‎11-08-2021 09:48 by Fitbit Moderator

‎11-07-2021 18:11 - last edited on ‎11-08-2021 09:48 by Fitbit Moderator

Can I lock my screen on the Charge 5 while working out?  It keeps getting out of exercise modes while I'm working out.

I appreciate any help

 

Moderator Edit: Clarified subject

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‎11-08-2021 10:27

‎11-08-2021 10:27

Hi @Krenee07. It's good to see you around.

 

I'm glad you're taking advantage of your Charge 5 features. About your question, let me share that currently it's not possible to lock the screen during your exercise tracking. I'm sorry for the inconvenience caused by this situation and my best advice is to try wearing your tracker higher on your wrist when working out.

 

Additionally, I'd encourage you to share this idea in the Feature Suggestions board. Our development always takes our members feedback into consideration to improve our devices and features, and I'm sure yours won't be taken for granted. To learn more about this board, see our FAQs.

 

See you around.

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