help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can’t Open App

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-04-2023 15:50

‎01-04-2023 15:50

I’m trying to open the Fitbit app but it’s saying my email has already been registered. I previously entered another Fitbit but want to register my new one. 

Best Answer
0 Votes
1 REPLY 1

‎01-05-2023 03:17 - edited ‎01-05-2023 03:19

‎01-05-2023 03:17 - edited ‎01-05-2023 03:19

@Hgbravo Welcome to the Fitbit community!

So you already have a Fitbit account. Just add your new Fitbit device to your existing account. If you don't remember your Fitbit account password, you can recover it following this link:

 

Recover your Fitbit account password 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer
0 Votes