Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't sync my Charge 5 with my Linux nor Windows PC

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

My phone's Bluetooth is broken, so I need to sync to my computer instead.  It seems the fitbit connect is no more and I can't find anything in the microsoft store.  I am running a linux and windows machine (I tryed galileo, but that didn't work either).  Is there anyway to sync using a computer?

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Hi @lingreg  no, Fitbit removed the Fitbit Connect program for Windows. You'll need to have a compatible tablet or smartphone in order to sync and use the Fitbit.

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

Best Answer
4 REPLIES 4

Hi @lingreg  no, Fitbit removed the Fitbit Connect program for Windows. You'll need to have a compatible tablet or smartphone in order to sync and use the Fitbit.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

When I purchased my Charge 5 it was able to link to my Windows 10 computer. It continued to function on Windows 11 with no problems. Then one day it would not connect. Evidently a Charge 5 update eliminated this feature.

I found the computer link to be very useful in working with my data and I still don't know why it was removed.

Of course, all of that is moot for me now as my Charge 5 battery failed shortly after the warranty expired. 😞

Best Answer
0 Votes

@Surfista   Fitbit deactivated both Fitbit Connect and the Fitbit app for Windows 10 on the same day.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

Thanks for the info.

Any explanation as to why Fitbit decided to remove a popular app that let users connect to Windows?

Best Answer
0 Votes