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Cannot get text on my watch Charge 5

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‎04-17-2022 18:49 - last edited on ‎04-19-2022 07:16 by Moderator Alum

‎04-17-2022 18:49 - last edited on ‎04-19-2022 07:16 by Moderator Alum

I attempted to unpaired and then pair again but now it doesn't recognize it to pair it. Not sure why.

 

 


Moderator edit: subject updated for clarity

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‎04-19-2022 07:16

‎04-19-2022 07:16

Hi, it's good to see you visiting the Community for the first time, @WhitBr. 

 

I appreciate the information you've shared about your Charge 5 and your efforts troubleshooting this problem. 

 

Just to confirm, you were not receiving text notifications on your Charge 5 or you were not able to see the screen (black screen)? In the meantime, please make sure to follow all the recommendations listed here in case you're still having trouble to set up your device.  

 

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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