Charge 5 - App Does not show all data

[Perad]

My app ni longer shows hour avtivity and steps today, week and month… etc.

Moderator edit - updated subject for clarity

[MarioSFitbit · Accepted solution]

hi @Perad and warm welcome to the forums. 

I appreciate your message and your time in this process. I'm sorry to hear that you are experiencing this issue.
Our team is aware of this and still working on a fix. I will post any updates about this situation. 

Could you please confirm if you tried to uninstall / reinstall the app ? This one time exception workaround worked for some users.  

To do so, please try to: 

1. Logout.
2. Uninstall the Fitbit App. 
3. Reinstall the Fitbit App.
4. Login. 

Thank you for all the feedback given. 

[Perad]

Yes, thank you, it worked!!

Anders

[MarioSFitbit]

Hi @Perad and welcome back to the forums. 

Thank you for your message and your confirmation. I appreciate the time you took to send us your feedback.

Let me invite you to visit our Health & Wellness board where you can make new friends, create topics and share your experience while reaching your goals.