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Charge 5 App Update is YUCK

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‎09-30-2023 07:58

‎09-30-2023 07:58

Is there an option for me to return my mobile app to the old version of the app? The look of the new app is not user friendly and makes me not want to use it or pay the extra fee for premium.  What about folks that have sensitivity to light or white backgrounds. I would think a health app would have taken that into consideration and at least provide options to change the background to black or less white.  Our beta tested with users first before such a drastic change. 

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6 REPLIES 6

‎09-30-2023 12:59

‎09-30-2023 12:59

I agree. Muddy colours (brown & green) in the heart rate graph, no colour differentiation on the front page. It makes me not want to use it. Premium may not be any better.

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‎09-30-2023 13:33

‎09-30-2023 13:33

Apart from your concerns… where has the battery counter gone and why can’t I get my main goal on top of the app-diagrams.

This sees to be a ‘deprovement’

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‎10-01-2023 17:04

In response to Ideeidea

‎10-01-2023 17:04

The new app is horrible, and has less functionality, for sure!  If you want to change your goals on the main part of the app, swipe right (after hitting the pencil icon) and reconfigure from there.  No idea why they make it difficult to find these features!

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‎10-01-2023 20:16

‎10-01-2023 20:16

I agree. I would like mine to go back to the previous screen

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‎10-01-2023 20:48

In response to Geetroit

‎10-01-2023 20:48

Any idea where the battery life went

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‎10-01-2023 23:24

In response to PaulaLJ22

‎10-01-2023 23:24

It looks like it's been removed.  Both on the App and the Charge 5 forums, people are saying it has gone, and that we now have to put the phone on the charger to easily see what charge is left.  Such a retrograde step!

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