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Just learned that Charge 5 can't count floors. Very disappointed. This is one of my main forms of exercise. This should have been prominently disclosed. Had I known, may have chosen another model.
I do understand your disappointment, but it is still great exercise, and you do still get credit for calories burned and Zone Minutes based on increased heart rate.
Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.