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Charge 5 Cannot connect to wallet

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‎08-22-2022 14:58 - last edited on ‎09-12-2022 15:17 by Moderator Alum

‎08-22-2022 14:58 - last edited on ‎09-12-2022 15:17 by Moderator Alum

Cannot connect to wallet now . Just closes and back to original screen

 

 

 

Moderator edit: subject updated for clarity

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‎09-12-2022 15:16

‎09-12-2022 15:16

Hi, thank you for sharing all these details about the inconvenience you've been having with your Charge 5, @Gerrymagic.  

 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they were able to provide you with more instructions. In this case, they will let you know how to proceed and I recommend that you continue the communication with them. 

 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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