Charge 5 - Erratic sleep time start

[Sparkyretired]

My Fitbit charge 5 is erratic in tracking my sleep start 99% of the time I go to bed between 22:00 and 22:30 over the last 8 days the sleep start time has varied between 03:35 and 22:29. The 03:35 time was when I went to bed at 23:30. I always wear the Fitbit in the same way. What can I do to get it to be more accurate?

Moderator edit - updated subject for clarity

[RiekoC]

Hello @Sparkyretired 

This help page has the recommended troubleshooting to try when your Fitbit doesn't track your sleep properly (<-- click link). 

Another suggestion is to try wearing your Charge 5 on the inside of your wrist. Some users have found they get better sleep tracking when they move the device to the inside of their wrist. 

[Sparkyretired]

Thanks for the advice. I will try them out over the next few days. Last two nights have been accurate. The two before that have been poor. Even though I have been going to bed at same time and wearing the charge 5 in exactly the same way

[Sparkyretired]

Thank you for your advice. I will try it out over the next few nights. The last few nights have been reasonably accurate but the two previous ones have been way out of my real times
Sent from my iPhone

[Sparkyretired]

I have tried wearing the Fitbit on the back of my wrist thought it was working well but last night it had 00:43 as the time I went to sleep, and I had gone to bed at 22:00. So it seems it’s still a work in progress or that in reality the tech is not that good yet

[RiekoC · Accepted solution]

Hello @Sparkyretired 

Thank you for your update. 

Every now & then, the Fitbit app doesn't correctly show my sleep start and/or wake time. When this happens, I edit the sleep log in the app (<-- click link). It doesn't take very long for the app to update my sleep log, sleep stages graph, and sleep score.