05-06-2024
11:32
- last edited on
05-08-2024
12:42
by
MarreFitbit
05-06-2024
11:32
- last edited on
05-08-2024
12:42
by
MarreFitbit
The GPS on my Charge 5 is extremely inaccurate. It adds about .25 mile for every mile.
Moderator Edit: Clarified subject
05-08-2024 12:49
05-08-2024 12:49
Hi there, @Elonian. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.
Please note when you track an activity with GPS, your device calculates your distance using GPS data rather than steps. If you begin moving before you get a GPS signal, your device calculates distance using your steps until GPS connects.
To update your stride length, track a run with GPS or measure your stride length manually. For more information, see Can I change my stride length in my Fitbit account?
For more information about GPS, see: How do I use GPS on my Fitbit device?
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05-08-2024 12:54
05-08-2024 12:54