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Charge 5 Not Register Data

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I am on my 3rd Charge 5 in 3 years.  This one has to be reset every 2 to 3 days or it won’t properly track my data.  For example I did an hour walk this morning at a good pace and it registered 0 zone minutes and only 48 calories.  This should have been about 320 calories and 75 zone minutes per my average.  Is this a sign I have to go on to Charge 5 number 4?

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