Charge 5 Not Syncing (Again)

[CAR49ers]

Approximately 18 hours ago my Charge 5 stopped syncing!  Here we go again!

Charlie

[CAR49ers]

Good morning.  I just wanted to let you guys know that everything was syncing correctly when I checked the Charge 5 this morning!  It was initially a little sluggish, but I have synced it several times since then and it appears to be responding correctly.  I did not want to send you on a wild goose chase if it was a minor glitch.

Charlie

[FatimaFitbit]

Hi there @CAR49ers! It's great to see you here in the Fitbit Community!

Thank you so much for letting us know about this situation and for the update. It's great to read that your Charge 5 is syncing again.

If this happens again, I recommend you follow the troubleshooting steps from this help article: Why won't my Fitbit device sync? 

[RiekoC]

Hello @CAR49ers 

According to another thread on this issue, apparently the Fitbit servers were down for awhile yesterday, which caused syncing problems. Everything is back up now.

[CAR49ers]

Glitches Happen! 😁