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Charge 5 Not Syncing or Charging

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‎05-31-2022 08:01

‎05-31-2022 08:01

Charge 5 Suddenly has stopped charging and syncing. I have deinstalled and reinstalled the Phone APP + Rebooted the device multiple times to no avail - Any other suggestions? 

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‎05-31-2022 10:32

‎05-31-2022 10:32

Hi, thank you for sharing all these details about the inconvenience you've been having with your Charge 5 and for confirming that you already tried a few troubleshooting steps, @GolfFan. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with some instructions. In this case, they will let you know how to proceed. 

 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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