I've had my new Charge 5 less than 2 weeks and it's stopped syncing, right on schedule by the looks of other threads! It appears that support has stopped following up on the other threads so thought I would try again. It seems like this is an ongoing issue without any sign of a fix in the near future unless I missed something, so I'm just asking for some honesty and integrity from the brand...a unicorn in today's world. Is my Charge 5 a lemon and should I return and buy something else? And yes, I have tried all the troubleshooting.
Side note - it was bought directly from Fitbit not a retailer, which for some reason also seems to be related to the problem....
