Charge 5 Screen not working

[KIHJA]

My charge 5 screen suddenly turned yellow/white when i woke up. Done all the trouble shooting and nothing has changed. It is still syncing though, also vibrates. But only shows yellow screen. Please help..

Moderator edit: updated subject for clarity

[MaCrisGBFitbit]

Hello @KIHJA!  Welcome to our community forums!

I'm sorry to hear that your screen is not working.  Thank you for all the steps you already tried. 

To provide you with the correct help, please confirm which steps you have tried, in the meantime please try to change the clockface in your app. 

[KIHJA]

Hi,

I did force restart by clicking the charger button 3x, change the clock
face, uninstall/reinstall the fitbit app on my phone. Still yellow/white
screen whenever i tap the screen. 😞

[KIHJA]

Hi,

I did force restart by clicking the charger button 3x, change the clock face, uninstall/reinstall the fitbit app on my phone. Still yellow/white screen whenever i tap the screen. 

[MaCrisGBFitbit]

Hi @KIHJA! Thank you for your reply. 

 It seems you've tried all the available solutions for this type of problem on your own. So, my best advice from here is to contact technical support. They have the most appropriate resources to help you more thoroughly.