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Charge 5 - Sleep issues

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‎03-26-2023 13:15 - last edited on ‎03-26-2023 16:00 by Fitbit Moderator

‎03-26-2023 13:15 - last edited on ‎03-26-2023 16:00 by Fitbit Moderator

Hi. 

I got a charge 5 last week and it’s not recording any sleep data at night. It does manage to record my naps during the day. So I’m confused. Checked guides and I seem to be wearing it right. 

any advice?

 

Moderator edit:  updated subject for clarity

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‎03-26-2023 19:22 - edited ‎03-26-2023 19:24

‎03-26-2023 19:22 - edited ‎03-26-2023 19:24

on your phone

in the fitbit app

top left icon

a) app settings / sleep sensitivity

 

b) activity and wellness / sleep / bedtime and wake up time

 

check those for accuracy. Mine will correctly track sleep time that starts before or after "bedtime" and stops before or after "wake up time".

Yeah it also tracks "naps" - I just delete those the next day (press on particular graph, choose delete).

hth

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‎03-27-2023 00:08

In response to Kris227

‎03-27-2023 00:08

Thanks for that Kris237.

 

I had changed my sensitivity and I’m always in bed before the time. I’ve even checked the activities that I set up to help me wind down as done before the goal sleep start time.  

no sleep recorded last night. Only the nap I had yesterday afternoon

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