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Charge 5 Step tracking issue

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‎10-03-2021 09:05

‎10-03-2021 09:05

I have had my Fitbit Charge 5 for over week now with no issues. Everything I have asked it to with exercise and tracking has been flawless. However, as of this morning 7:00am just waking up. apparently I have 25000 steps, 18.4 miles and 2700 calories burned. As much as I want to believe I have been this productive. The tracking is now out of wack, I have tried resting and reconnecting to no avail. Has anyone else encountered this issue ?

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‎10-03-2021 09:16

‎10-03-2021 09:16

This happened to me this morning, and in a few other instances, but with my Charge 3. I think this is a problem with the app when the bluetooth disconnects, it appears to glitch out and put in a "placeholder" number for steps that then gets transferred to the tracker when connection comes back. I apparently did 40k steps at 4 AM in 15 minutes last night thanks to this glitch, lol.

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‎10-03-2021 11:47

In response to NowyChris

‎10-03-2021 11:47

Thank you for the reply, hopefully it's fixed tomorrow on new day. 

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