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Charge 5 Won't Map my Runs

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My charge 5 won't map my runs but it maps my walks. It used to map my runs but it wont now. How do I get it to map my runs?

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Hello @BarefootRunner 

 

Sorry to ask an obvious question, but have you checked that GPS is toggled on for the Run shortcut on your tracker?

 

Go to the Run shortcut, press Start, then scroll up to check the settings and make sure it’s toggled on.

 

When you start your actual run, make sure the GPS connects before you set off.

 

Here’s a link for more information about GPS.

 

GPS 

 

I hope that helps you a bit.

 

 

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3 REPLIES 3

Hello @BarefootRunner 

 

Sorry to ask an obvious question, but have you checked that GPS is toggled on for the Run shortcut on your tracker?

 

Go to the Run shortcut, press Start, then scroll up to check the settings and make sure it’s toggled on.

 

When you start your actual run, make sure the GPS connects before you set off.

 

Here’s a link for more information about GPS.

 

GPS 

 

I hope that helps you a bit.

 

 

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They didn't have that with the Charge 4 or the Sense...🤭 obviously, I didn't wath the tutes..😉

 

Thanks Wibby.  I will give that a try..👍

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Hi, it's good to see you around the Community forums, @BarefootRunner

 

That's a bit strange, please let me know if you're able to see your map after turning on the option that @Wibby mentioned earlier, as it seems this is only happing with this specific activity.  

 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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