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Charge 5 and App not syncing

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‎09-03-2024 20:49

‎09-03-2024 20:49

My app is not registering the same number of steps as my Fitbit. It’s showing approx. 100 steps more than the Fitbit. It just started this evening. How can this be fixed?

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‎09-04-2024 11:11

‎09-04-2024 11:11

Hello @MbethIllinois 

Sorry to see that you're having syncing problems with your Charge 5 and the Fitbit app.

This help page has the recommended troubleshooting steps to try: Why won't my Fitbit sync? (<-- click link)

Rieko | N California USA MBG PE

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