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Charge 5 band won't release from device

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‎06-28-2024 13:05 - last edited on ‎11-27-2024 06:00 by Fitbit Moderator

‎06-28-2024 13:05 - last edited on ‎11-27-2024 06:00 by Fitbit Moderator

I have  charge 5 on which I want to replace the silicone strap. Even though release clip us pushed away from the device, the strap will not release on one side.


Moderator Edit: Clarified subject

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