Hi @CMarie2256,
I had this happen with my Luxe last week and it turns out the band wasn't pushed all the way in. Did you check to see if your band was pushed all the way in?
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!Yes. I could not possibly jam it in further. It falls off my wrist several times a day now. I was hoping it was the band so I just purchased a new one- but that’s even worse. I think super glue might be my only option as I’ve lost track of time and the 45 day window.
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