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Charge 5 battery and display issues

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‎11-14-2022 20:22 - last edited on ‎11-16-2022 03:32 by Fitbit Moderator

‎11-14-2022 20:22 - last edited on ‎11-16-2022 03:32 by Fitbit Moderator

My fitbit charge 5 display has stopped working. I had a few issues around charging my fitbit but cleaned it as recommended. It appears to be charging but I got a couple of brief flashes of the screen and then nothing. Purchased my fitbit on 04/01/2022.

 

 

Moderator Edit: Clarified subject

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‎11-15-2022 06:21

‎11-15-2022 06:21

here are the support contacts I've gleaned over the years on the forums.

 

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer