Charge 5 battery draining quickly after the update

[Walkernorthwest]

My charge 5 has died twice today. Got fully charged and it lasted a hour. What is the problem

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Walkernorthwest. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the battery of your Charge 5 is draining quickly. I understand your concern, I will do my best to help you with this!

Please keep in mind that battery life is affected by use and other settings, therefore, actual results may vary. With that said, if you haven't done so yet, I'd recommend taking a look at this help article Can I extend my Fitbit device's battery life? 

[RiekoC]

Hello @Walkernorthwest 

When my Charge 5 started having rapid battery loss, I restarted and recharged my device multiple times over several days. As soon as I saw a rapid drop in battery, I restarted my Charge 5 and put it on the charger until it was back to 100%, often doing this multiple times in a day. Eventually, this process got my device "unstuck" and the battery went back to lasting 6-7 days. Although there's no guarantee that this will work for you, it might be worth a try.