11-30-2023
19:40
- last edited on
12-01-2023
09:42
by
MarreFitbit
11-30-2023
19:40
- last edited on
12-01-2023
09:42
by
MarreFitbit
I got the charge 5 in early August it lasted until mid November. So the battery was great for the first few months but has been close to dead now after 4 days tops. I started having trouble charging it a couple weeks ago, tonight the whole back came off. The new app also really really sucks. The price of the watches and the monthly member ship ABSOLUTELY :hundred_points: NOT WORTH IT!!!!
Moderator Edit: Clarified subject
12-01-2023 09:50
12-01-2023 09:50
Hi there, @Twitch042. Welcome to the Fitbit Community Forums. I'm sorry to hear that the battery of your Charge 5 started draining quickly and the back came off. I understand how you must be feeling. We'll be glad to help you!
I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly.
We hope to get you back on track soon!
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