Charge 5 battery draining quickly

[Bharat1306]

I’ve purchased Fitbit Charge 5. This product is less than 2 year old. Now the battery started draining very rapidly. When I talked to customer support they told they only sell the product in my country but do not have any customer service centres and I’ve to dump it off. What is use of buy such expensive products cost ~$200 and even could not survive for 2 years

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Bharat1306. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Even though I truly appreciate you took the time to come here and express your feelings towards your experience with your Charge 5 and also want to find a resolution to your issue, my best advice is to keep the conversation with our Support Team. Note for this kind of inquiries/cases/process, there's not so much we here in the forums can do for you as this is something that our team handles based on our policies. 

Thanks in advance!