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Charge 5 battery draining quickly

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‎06-06-2025 05:17 - last edited on ‎06-06-2025 06:12 by Fitbit Moderator

‎06-06-2025 05:17 - last edited on ‎06-06-2025 06:12 by Fitbit Moderator

My charge 5 battery is starting to fail after just over 2 years. Feeling hacked off

Moderator Edit: Clarified subject

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3 REPLIES 3

‎06-06-2025 06:19

‎06-06-2025 06:19

Hi there, @MrDisappointed. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the battery of your Charge 5 is draining quickly. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend making sure that your phone's software version is updated. For more information, refer to Check & update your Android version or Update your iPhone or iPad

If you haven't done so yet, please try all tips and recommendations provided here Can I extend my Fitbit device's battery life?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎06-06-2025 07:01

‎06-06-2025 07:01

Same. First I lose battery, then the screen goes black even after charging. This has happened 2-3 times in the last couple weeks. I have charged it 3 times in the last 2 days and it runs dry in hours. It has the same settings it has over the last 2 years so, nothing changed there. I have done all the suggestions to fix these issues to no avail. I think it’s a goner. Sad that these are such disposable things. 

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‎06-06-2025 07:36

In response to MarreFitbit

‎06-06-2025 07:36

I have done all the necessary updates etc.


It only started about 2 weeks ago. Since Google bought the company I am not
aware of any recent updates
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