Charge 5 battery drains fast

[jimlhomme]

I received my Charge 5 last week, I found out you have to turn the display to dim and manual otherwise the battery drains fast.  Now since last the battery drains fast no matter where I set the display and the GPS, everything is off and it still drains.  Anyone else seeing this issue

Moderator edit: subject updated for clarity

[DramaQueenDiva]

I got mine last week and have had no issues with battery life.  I don't have mine connected to anything like GPS, which can drain the battery.

[Wibby]

Yes!  It seems like you’re not alone in experiencing these issues.

Battery Draining Too Fast 

How To Solve Battery Life Issue 

Battery Short Life 

Some people find that performing a reset on your Charge 5 fixes it.  Others have found turning off GPS helps.

Others have found checking for updates for both the App and Charge 5 have helped.

Some people have seen the problem resolve itself but others have returned their devices and got replacements.

It might be worth reading through a couple of these threads and seeing if any of the fixes there work for you.

Good luck!

[Xterm8]

Try doing a restart device. It help a few person. 
How to restart device. Go to settings. Look for restart device. Click it. And click restart. It is fast and quick to do it. And currently it is a fix for this battery draining issue for quite a few people. 

[DavideFitbit]

Welcome to the Fitbit Community forums, @jimlhomme.  

Thank you for all the details that you've provided about the inconvenience with your Charge 5. 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed or provide you with more instructions. 

Have a good day.