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Charge 5 battery drop makes it unusable

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‎09-26-2022 11:43 - last edited on ‎09-28-2022 07:35 by Moderator Alum

‎09-26-2022 11:43 - last edited on ‎09-28-2022 07:35 by Moderator Alum

Since the latest update I get 7hrs of use ....used to be 5 days. Assume I am not alone here and Fitbit need a solution. 

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‎09-28-2022 07:31

‎09-28-2022 07:31

Hi, welcome to the Fitbit Community forums, @Szwillia. 

 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with some instructions.

 

If you haven't done so already, please make sure that you've also followed the steps provided in this article.

 

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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