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Charge 5 battery is draining quickly

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‎11-19-2023 10:31 - last edited on ‎11-20-2023 02:29 by Fitbit Moderator

‎11-19-2023 10:31 - last edited on ‎11-20-2023 02:29 by Fitbit Moderator

The battery life on my charge 5 has dropped dramatically in the past two weeks.  Have tried all the suggestions but to no effect.

Moderator Edit: Clarified subject

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1 REPLY 1

‎11-19-2023 15:18

‎11-19-2023 15:18

Hello @Lesley17M 

When my Charge 5 started having sudden loss of battery, I restarted and recharged it multiple times over several days. This eventually got my device "unstuck" and back to the battery lasting 6-7 days. Although there's no guarantee that you will have a similar success, it might be worth a try. 

If this doesn't work, then you should contact Fitbit support (<-- click link). 

Rieko | N California USA MBG PE

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