07-16-2023
07:18
- last edited on
07-16-2023
07:39
by
MarreFitbit
07-16-2023
07:18
- last edited on
07-16-2023
07:39
by
MarreFitbit
Hi everyone,
I bought the charge 5 and start using it yesterday, after a walk I went to bed,only to find out that the battery was done by the morning.
Actually, it went out during my sleep although the charge was almost 90% before hitting the sack.
Any recommendations or explanation to that? Is the tracker I got have an issue ?
Thanks for the help !
Moderator Edit: Clarified subject
07-16-2023 07:45
07-16-2023 07:45
Hi there, @iBNB. Welcome to the Fitbit Community Forums. Thanks for stopping by in the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.
If you haven't done so already, please make sure that you've followed the steps provided in this article to improve battery life in general, as this has been generally useful for other users. In addition, please complete a three pulse restart following the steps listed here below:
The battery can last up to 7 days; because battery life is affected by use and other settings, actual results may vary, but the battery shouldn't be draining only after a few hours.
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07-22-2023 15:16
07-22-2023 15:16
Thanks MarreFitbit!
The issue was using the buil-in GPS, consume battery very quickly when used.