Hi there, @Pickett419. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the battery of your Charge 5 is draining. I will do my best to help you with this!
Regarding the battery short life, in general, it is recommended to follow the recommendations listed in this article to improve or extend battery life. There are a few features that would make the battery drain faster than usual, even in one day. Some of these features are:
- Built-in GPS (Charge 5 can have a battery life of up to 4 days when using this feature regularly, or up to 5 hours if you use it continuously).
- Always-on display (Charge 5 can have a battery life of up to 3 days when using this feature).
- Tracking SpO2 (Fitbit points out in this article that you may have to charge your Fitbit device more often when collecting SpO2 data).
If this doesn't apply to you, another step that has been helpful for other users having battery draining problems is the three pulse restart procedure using the charging cable. To do so, please follow the steps below:
- Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
- Press the button located on the flat end of the charger 3 times within 8 seconds, holding each press for about 1 second.
- Wait 10 seconds or until the Fitbit logo appears.
- If the device doesn’t restart, wait 15 seconds to try again.
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