Charge 5 battery is draining too quickly

[mp23fbwtf]

My charge 5 goes from 100% to dead in less than 24 hours. I came back to a Fitbit from my Apple Watch specifically because I hated constantly having to charge my Apple Watch, just for me to now have to constantly charge my Fitbit or go days without using it. I’ve tried restarting my Fitbit multiple times and ensured that it’s fully updated. Nothing is working and I might as well use my Apple Watch again, especially seeing how the new charge 5 update made the sleep tracking look. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @mp23fbwtf. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the battery of your Charge 5 is still draining. I understand where your concern is coming from, I will do my best to help you with this!

Regarding the battery short life, in general, it is recommended to follow the recommendations listed in this article to improve or extend battery life.  There are a few features that would make the battery drain faster than usual, even in one day. Some of these features are: 

• Built-in GPS (Charge 5 can have a battery life of up to 4 days when using this feature regularly, or up to 5 hours if you use it continuously).
• Always-on display (Charge 5 can have a battery life of up to 3 days when using this feature). 
• Tracking SpO2 (Fitbit points out in this article that you may have to charge your Fitbit device more often when collecting SpO2 data).

If this doesn't apply to you, another step that has been helpful for other users having battery draining problems is the three pulse restart procedure using the charging cable. Nevertheless, since you mentioned you already tried that, please confirm that you performed the restart as described below:

1. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
2. Press the button located on the flat end of the charger 3 times within 8 seconds, holding each press for about 1 second.
3. Wait 10 seconds or until the Fitbit logo appears.
4. If the device doesn’t restart, wait 15 seconds to try again.

[mp23fbwtf]

Thank you for your prompt response. I should have prefaced that I have read previous forums stating the same troubleshooting as you have just suggested and nothing has helped. I’ve done all of these things already and my battery is still not holding a charge.