help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 battery life

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-11-2022 11:22 - last edited on ‎07-12-2022 07:53 by Moderator Alum

‎07-11-2022 11:22 - last edited on ‎07-12-2022 07:53 by Moderator Alum

I read this: https://community.fitbit.com/t5/Charge-5/Charge-5-battery-draining-too-fast/td-p/4973720

I have tried the "reset" the device, turn everything off, etc. 

How do I return it?

 

 

 

Moderator edit: word choice 

Best Answer
1 REPLY 1

‎07-12-2022 07:53 - last edited on ‎03-13-2024 08:24 by Fitbit Moderator

‎07-12-2022 07:53 - last edited on ‎03-13-2024 08:24 by Fitbit Moderator

Hi, thank you for sharing all these details about the inconvenience you've been experiencing with your Charge 5 and for confirming that you already tried a few troubleshooting steps, @JackofTrades. 

I've been informed that you already got in touch with the Customer Support team for further assistance with this. In this case, I recommend that you continue the communication with them so they can let you know how to proceed. 

Thanks again for taking the time to share your feedback and comments about this. 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes