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Charge 5 battery suddenly drains

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‎07-04-2024 05:40 - last edited on ‎11-25-2024 12:48 by Fitbit Moderator

‎07-04-2024 05:40 - last edited on ‎11-25-2024 12:48 by Fitbit Moderator

This is my second Charge 5 replacement received in November 2023. Yesterday the battery suddenly started completely draining in a couple hours.


Moderator Edit: Clarified subject

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4 REPLIES 4

‎07-04-2024 06:27

‎07-04-2024 06:27

Is the green light at the back still on even if you’re not wearing it?

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‎07-04-2024 07:08

‎07-04-2024 07:08

Hi, @SCElmore, welcome to the community, have you tried restarting your Charge 5?

Let us know by posting here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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‎07-04-2024 07:36

In response to AJ21yukhon

‎07-04-2024 07:36

No

 

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‎07-04-2024 07:47 - edited ‎07-04-2024 07:49

In response to SCElmore

‎07-04-2024 07:47 - edited ‎07-04-2024 07:49

Hi, @SCElmore there are two options to restart shown in this Video . Let us know how you get on.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer