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Charge 5 blank screen when syncing

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‎10-10-2024 02:17

‎10-10-2024 02:17

Lately every morning when I go to sync my device, which is working just fine, with the app, I get a blank screen which will only be resolved when I connect the device to charge it.  How much battery life is left is irrelevant.  Anyone else have this same issue?

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‎10-10-2024 04:33

‎10-10-2024 04:33

I am having the exact same issue. 

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‎11-01-2024 05:09

‎11-01-2024 05:09

Apparently, this isn't worth Fitbit's time since this problem only affects 2 people.  But, it is very annoying that anytime I want/need to sync with the app, I get a blank screen that can only be rectified by getting the charging cable out and attaching it to the device... no matter what the battery level is.

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