10-31-2024
19:51
- last edited on
11-01-2024
06:41
by
MarreFitbit
10-31-2024
19:51
- last edited on
11-01-2024
06:41
by
MarreFitbit
I was notified of an update this morning but my screen has not worked since.
Moderator Edit: Clarified subject
11-01-2024 06:43
11-01-2024 06:43
Hi there, @Tosla. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the screen of Charge 5 stopped working. I will do my best to help you with this!
If you haven't done so yet, please try the steps below:
If the above doesn't work, please restart your Fitbit device as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
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