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Charge 5 blank screen

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‎08-22-2023 14:16 - last edited on ‎08-24-2023 05:43 by Fitbit Moderator

‎08-22-2023 14:16 - last edited on ‎08-24-2023 05:43 by Fitbit Moderator

my charger 5 went blank can't get any thing

Moderator Edit: Clarified subject

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‎08-24-2023 05:45

‎08-24-2023 05:45

Hi there, @Jimlankford. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Charge 5.

Please restart your Charge 5 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-24-2023 05:45

‎08-24-2023 05:45

Hi there, @Jimlankford. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Charge 5.

Please restart your Charge 5 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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