Charge 5 cannot get alarm to ring

[Charge5alarm]

Just bought a Charge 5. Have set it up and synched to app. 
Cannot get alarm to ring! I punch in the time to wake and get “alarm set” reply, however alarm never rings, vibrates, etc.. 

Previous Fitbit used to set alarm on the app, appears not to be the case with Charge 5.. what am I doing wrong? 
Thanks! 

Moderator edit: subject updated for clarity

[DavideFitbit]

Hi, welcome to the Fitbit Community forums, @Charge5alarm. 

Thank you for sharing that you've been experiencing this problem with your Charge 5. 

Before considering other options, please try the following steps: 

• When you set up an alarm, once you see the green checkmark, please try swiping right to see the alarm details. Other users have mentioned that the process to set up an alarm is not done until you swipe right after the checkmark to look at it. 
• Restart your device.
• If you're still having this problem, you can try removing an re adding the alarm as well.

Hope this helps, I'll be around. 

[Charge5alarm]

Thanks for the advice! I set the alarm Sunday for Monday and it worked, Monday for Tuesday it didn’t even though I got the blue check mark.. will try swiping right tonight and see if that works, if not will turn off device tomorrow..
Thanks again!

Moderator edit: removed personal info

[DavideFitbit]

@Charge5alarm Thank you for sharing this update! Let me know how it goes in the following days. 

I'll be around. 😁