Charge 5 crashed and reset back to the old version

[SunsetRunner]

I would like to refer back to the resting heart rate.  It was a great reference when you’re looking at your activities at the end of the day.  After my Fitbit crashed this week it reset back to the old version and hard to review my activity compared to the week or month.  It was a great tool to push myself.  Now I’m looking at replacing my Fitbit 

Moderator edit: edited title to clarity.

[CrisVillaFitbit]

Hello, @SunsetRunner , welcome to the Fitbit Community.

Thanks for letting me know about this situation in regards to your Charge 5 crashing and going back to the old version.

Can you explain which old version you're referring to? Like the menu of the Charge 5 changed? I need this information so I can further investigate on this.

You can also send me a picture of how you see it so I can check on it.

[SunsetRunner]

Regards

Shannon Marynowich
780.646.0635