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Charge 5 disconnects

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https://www.engadget.com/fitbit-charge-5-disconnection-fix-210142988.html

 

So, I accidently fell into this article.  What's interesting is that it addresses, why my FitBit has drops and my FitBit/app is telling me to wear it and I do.

FitBit-when will this fix come through?  Very frustrating when you don't have info and the device has not been off.

Also, using the "EDA Scan" I get a reading that my BPM can't be deducted and to have the device on.  It is on and the "EKG" works just fine.

 

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Nothing works on my charge 5 but number of steps since it went haywire.  Won’t sync, no notifications, EDA…nada.

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Same here. Very frustrating. None of their work around actually work. Wish I had my Charge 4 back. This is useless. 

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Mine hasn’t synced for 2 days and I don’t know how to fix it!! Please help me if someone has the answer. Thanks

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