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Charge 5 does not count floors

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‎09-04-2023 12:20

‎09-04-2023 12:20

My fitbit does not count Floors I climbed. This has been the case since I bought it. Is there any possibility to change this in the settings? 

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‎09-04-2023 12:41

‎09-04-2023 12:41

Welcome to the Fitbit community, @MonikaGa!

Charge 5 doesn't offer floor counting. It seems that Fitbit's main focus on this device was heart health. That's why it offers a one-phase ECG that is even approved as a medical device in some countries. You simply cannot have all possible features in such a tiny device.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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