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Charge 5 doesn't charge anymore

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‎03-20-2024 04:28

‎03-20-2024 04:28

Last week after having the Charge 5 in the shower for 5 minutes the problems with charging started.

I had to charge it 2 to 3 times a week.  Now it doesn't charge at all.  The Fit Bit icon comes up when you 1st put it on the charger then shuts off.   I have only had this watch for a year and 1/2 

The recommended troubleshooting steps they suggest did not work

I do not recommend this product to anyone

 

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2 REPLIES 2

‎03-20-2024 04:44

‎03-20-2024 04:44

There was a problem with the recent fitbit update. You can contact customer support for replacement options. 

Best Answer

‎03-20-2024 05:53

In response to Dhawk12

‎03-20-2024 05:53

Ok thank you 

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