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Charge 5 doesn't sync

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‎07-04-2022 16:12 - last edited on ‎07-10-2022 18:40 by Fitbit Moderator

‎07-04-2022 16:12 - last edited on ‎07-10-2022 18:40 by Fitbit Moderator

Ive had no sync for 10 hours  i contacted Fitbit help Chat and advised someone called Razza  about this known fault and he took me round in circles then ended the call.  I have a receipt for purchase 15.5.22 yet im told in writing that i fitbit do not refund goods not fit for use.  This is not lawful in the U.K. How can i get support

 

Moderator Edit: Clarified subject

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‎07-04-2022 17:38

‎07-04-2022 17:38

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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‎07-04-2022 17:38

‎07-04-2022 17:38

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer