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Charge 5 drain started immediately BEFORE firmware update

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‎12-20-2022 05:11 - edited ‎12-20-2022 05:25

‎12-20-2022 05:11 - edited ‎12-20-2022 05:25

My charge 5 has been fine lasting 7 or so days between charges since I bought it but appears Fitbit are controlling battery life from their servers! About a week ago saw a notification banner in the app saying that a new firmware update was available. I HAVEN’T updated and keep dismissing the banner, but ever since the notification, my Fitbit drains in a day or two. I charged FULLY yesterday and now at 49%. Something dodgy going on when it’s fine then drains overnight, trying to force me to update on a device that previously was fine. Time for a Garmin I think. Managed without Fitbit before so won’t be any FOMO not having it again!

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2 REPLIES 2

‎12-20-2022 07:32

‎12-20-2022 07:32

It's not just you. I charge my device 100% and the battery drains in just 1 hour. This malfunction started  after firmware update 1.188.58 last week.- I started wearing charge 5 eight months ago, too early for battery failure

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‎12-20-2022 07:40

In response to Ique

‎12-20-2022 07:40

I naively bought the charge 5 as  replacement for my charge 3 which had exactly the same battery issues, though they was only in March. I haven’t actually installed the update but not just coincidence that my battery drains overnight the minute they try to get me to upgrade the firmware

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