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Charge 5 email notifications

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‎12-29-2021 04:07 - last edited on ‎12-30-2021 10:00 by Moderator Alum

‎12-29-2021 04:07 - last edited on ‎12-30-2021 10:00 by Moderator Alum

Hi ,had a Fitbit 5 for Christmas,  set it up with the email on my phone , I am getting message notifications but I am not receiving emails on my phone since set up 

 

 

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‎12-30-2021 10:00

‎12-30-2021 10:00

Hi, welcome to the Fitbit Community forums, @Kimmyj123.

 

Thank you for sharing that you've been experiencing this inconvenience with your e-mails. 

 

Just to confirm, let me know if you're not receiving your e-mail notifications or if you're experiencing any problem with the Charge 5 itself. Keep in mind that although the creation of a Fitbit account requires you to use an e-mail address, as it happens with most products and service providers that require you to create an account or registration, this would have no influence on whether you receive e-mails on your phone or not.  

 

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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