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Charge 5 exercise auto-tracking error

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‎07-14-2023 09:47

‎07-14-2023 09:47

When I wear this to work, it frequently registers "swimming" as one exercise. While I have enjoyed swimming in the past, I have not had the opportunity to do so in years. It mistakes my excessive sweating for swimming.

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Accepted Solutions

‎07-14-2023 11:10

‎07-14-2023 11:10

Hi, @GrinningChaos , the easiest way to avoid this is to set your Fitbit to ignore swimming.  You can do this in your app.  

From the opening Today screen click on the person photo/icon top left to go to the account screen.  On the account screen click “Activity and wellness” and then “exercise”.  Click on “swimming” and then toggle the auto recognize button to OFF so that it is greyed out.

Whenever you make a change in your app be sure to sync your Fitbit so that changes are reflected on your device.

I hope this helps.  Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

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Best Answer
1 REPLY 1

‎07-14-2023 11:10

‎07-14-2023 11:10

Hi, @GrinningChaos , the easiest way to avoid this is to set your Fitbit to ignore swimming.  You can do this in your app.  

From the opening Today screen click on the person photo/icon top left to go to the account screen.  On the account screen click “Activity and wellness” and then “exercise”.  Click on “swimming” and then toggle the auto recognize button to OFF so that it is greyed out.

Whenever you make a change in your app be sure to sync your Fitbit so that changes are reflected on your device.

I hope this helps.  Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer