Charge 5 has suddenly stopped working, wont charge or reset

[sunseasky]

Charge 5 has suddenly stopped working. It was about 75% charged this morning, and then the screen has just gone completely black. It has become unconnected to app via Bluetooth to the app also. I have tried to charge it and reset via the button on the charging cable, pressing 3 times, 1 second between presses. This has had no effect on it resetting or restarting. Whilst connected to the charging cable it continuously beeps/buzzes too. Only pressing the button stops the bleeping/buzzing. I have tried another charging cable but this has the same results - it won’t start, reset or charge. Please fix or replace?

Moderator edit: updated subject for clarity

[DaniFitbit]

It’s nice to see you around the Community Forums @sunseasky! It would be my pleasure to help you with your Charge 5 that is no longer working.

Thank you for your efforts to resolve the issue. We want you to get you back on track as quickly as possible.

By entering this help article: Why isn't my Fitbit device's battery charging?, you'll find solutions to the charging issue your device is experiencing. 

For the app connectivity issue, I recommend you this help article: Why can't I set up my Fitbit device?

I'll be around.

[sunseasky]

Yes, no one from Fitbit/Google will actually say it has died. They, the fitbits appear to have a short life

[Alliebombs]

Same thing happened to me! My charge 5 got to 15% battery i plugged it in and it didnt charge. It eventually died and will not charge. I replaced the charger, tried a different socket, reset it, nothing works its just dead.